Terms of service
OVERVIEW
This website is operated by Decorus Printing, LLC DBA The Stickery. Throughout the site, the terms “we”, “us” and “our” refer to The Stickery. The Stickery offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site.
Please read these Terms of Service carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use our services.
Any new features or tools added to the current store are also subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update or replace any part of these Terms by posting updates to our website. Continued use of the site constitutes acceptance of any changes.
Our store is hosted by Shopify Inc., which provides us with the e-commerce platform to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or have given us consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction. You must not transmit worms, viruses, or any code of a destructive nature.
Any violation of these Terms will result in immediate termination of your access to the Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that content (excluding credit card info) may be transferred unencrypted and involve transmissions over various networks and formatting adjustments. Credit card info is always encrypted during transfer.
You agree not to reproduce, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. It is provided for general use and should not be solely relied upon without consulting other sources.
We may modify content at any time without obligation to update it. You agree it is your responsibility to monitor changes.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice. We are not liable for any such changes.
SECTION 5 – PRODUCTS OR SERVICES
All products at The Stickery are made-to-order. These products are non-returnable and non-exchangeable, except in cases of damage or fulfillment error. Please refer to our [Refund Policy] for full details.
We make every effort to display product images and colors accurately, but cannot guarantee color accuracy across all screens and devices.
We reserve the right to:
- Limit sales to any person, region, or jurisdiction
- Limit quantities of any product
- Change product descriptions or pricing at any time
- Discontinue products without notice
All sales are final. Once an order is placed, it cannot be canceled, exchanged, or refunded unless there is a confirmed issue with damage or delivery.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order.
You agree to provide current, complete, and accurate account and purchase info, and to promptly update it so we can complete transactions and contact you as needed.
For more details, refer to our [Refund Policy].
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools without monitoring or input. Use of such tools is entirely at your own risk.
New tools or features added in the future will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our Service may include content, tools, or services from third parties. We are not responsible for examining or evaluating their content or accuracy and will not have liability for any third-party materials or websites.
Please review third-party policies before engaging in transactions. Complaints or questions regarding third-party products should be directed to them.
SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS
You agree that we may use any comments, suggestions, or content you submit, without restriction or compensation, and that your submissions do not violate any third-party rights.
You are solely responsible for your comments and their accuracy. We reserve the right to remove or reject content that we find objectionable or unlawful.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our [Privacy Policy].
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
We may correct errors, inaccuracies, or omissions in product descriptions, pricing, promotions, or availability without prior notice, even after an order is placed.
We are not obligated to update content unless required by law.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for:
- Unlawful purposes
- Harassment or discrimination
- Infringement of rights
- Transmitting malware
- Interfering with security or functionality
We reserve the right to terminate use of the Service for any violation.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Service and products are provided “as is” and “as available” without any warranties. We do not guarantee that the Service will be uninterrupted, timely, or error-free.
In no case shall Decorus Printing, LLC DBA The Stickery be liable for any indirect or consequential damages, including lost profits or data, arising from your use of the Service or products.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Decorus Printing, LLC DBA The Stickery, its employees, contractors, and affiliates from any claim arising from your breach of these Terms or violation of any law or rights of a third party.
SECTION 15 – SEVERABILITY
If any provision is deemed unenforceable, the remaining provisions shall remain in full effect.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or us. You may terminate by ceasing use of the site. We may terminate if we suspect a violation of these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with our policies, constitute the full agreement between you and us. Any ambiguities shall not be interpreted against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms shall be governed by the laws of the United States.
SECTION 19 – CHANGES TO TERMS
We may update these Terms at any time by posting revisions. Continued use of the site after changes constitutes acceptance.
SECTION 20 – SHIPPING AND DELIVERY POLICY
We use tracking and delivery confirmation to ensure orders reach the address provided. Once the carrier confirms delivery, our responsibility ends.
Customers are responsible for providing accurate shipping addresses. We are not liable for loss or delays due to incorrect or incomplete information.
If your package is lost, stolen, or damaged in transit, please file a claim with the carrier. If an item arrives damaged, contact operations@thestickery.com within 7 days of delivery with photos and your order number.
SECTION 21 - CUSTOMER-PROVIDED CONTENT, CUSTOM FILES, SCANNING & LIABILITY
If you provide Decorus Printing LLC, Decorus Art, The Stickery, or any related business name with any images, artwork, designs, logos, photographs, digital files, physical originals, documents, text, or other content for the purpose of quoting, printing, scanning, digitizing, enlarging, reproduction, finishing, framing, mounting, signage, stickers, apparel, or other production work, that material is considered “Customer Content.”
Customer Content may be submitted by website upload, intake form, email, WeTransfer, Dropbox, Google Drive, file-sharing link, text message, physical media, in-person drop-off, or any other delivery method.
By submitting Customer Content, you affirm that:
- You own the Customer Content or have all necessary rights, licenses, permissions, and approvals to use, reproduce, print, scan, digitize, enlarge, modify, finish, or otherwise produce the Customer Content.
- The Customer Content does not infringe on any third party’s copyright, trademark, license, privacy rights, publicity rights, moral rights, intellectual property rights, or any other legal protections.
- The Customer Content does not violate any applicable laws, including but not limited to copyright, trademark, obscenity, defamation, privacy, publicity, export, or other applicable laws.
- You authorize Decorus Printing LLC, Decorus Art, The Stickery, and their employees, contractors, vendors, and production partners to use the Customer Content solely as necessary to quote, produce, fulfill, document, communicate about, and complete the requested order or project.
Customer-supplied files and artwork are produced from the materials provided unless additional design, editing, retouching, color correction, file rebuilding, proofing, scanning, digitizing, or prepress work is specifically quoted in writing. Color, brightness, contrast, texture, paper tone, scale, cropping, sharpness, resolution, and detail may vary between screens, scans, photographs, original artwork, proofs, and final printed output.
For physical artwork scanning, digitizing, enlargement, or reproduction, Decorus Printing LLC generally accepts original artwork submitted by the artist or copyright owner. We may decline third-party artwork, purchased prints, limited editions, Etsy artwork, posters, photographs, branded content, celebrity images, characters, or artwork created by another artist, even when the customer states that permission has been granted.
By submitting Customer Content, you agree to assume full legal responsibility for its use and to release, indemnify, defend, and hold harmless Decorus Printing LLC, Decorus Art, The Stickery, their owners, employees, contractors, vendors, production partners, and affiliates from any and all claims, damages, liabilities, losses, legal fees, settlement costs, or other expenses arising from:
- Alleged or actual infringement of third-party intellectual property rights.
- Violations of any law or regulation.
- Disputes concerning ownership, authorship, licensing, permissions, or rights related to the Customer Content.
- Claims arising from the production, reproduction, modification, printing, scanning, digitizing, enlargement, finishing, framing, mounting, or use of the Customer Content as requested by the customer.
Decorus Printing LLC reserves the right, at our sole discretion, to refuse, pause, cancel, or require additional documentation for any order involving Customer Content that we believe may be unlawful, infringing, inappropriate, misrepresented, outside the customer’s rights, or otherwise in violation of these Terms. Payment, proof approval, file submission, artwork submission, or written approval to proceed constitutes acceptance of this Section and all applicable custom production terms.
SECTION 22 – CONTACT INFORMATION
Trade Name: Decorus Printing, LLC DBA The Stickery
Email: operations@thestickery.com
Phone: +1 (941) 277-5711
Mailing Address: 5972 Clark Center Ave, Sarasota, FL 34238, United States
Last Updated: 23 July 2025